Health benefits

Canadian workplace health benefits critical to employee retention

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TORONTO, Nov. 16, 2021 (GLOBE NEWSWIRE) – A survey conducted by The Conference Board of Canada together with TELUS Health found up to 83 percent the gap between the health benefits that Canadian employees report having and what they want in terms of sustained health and wellness support from their employers. The survey, conducted in the midst of a global pandemic, suggests that this gap is large enough to create employee disengagement and has the potential to cause significant organizational turnover at a time when hiring and retention of employees is in decline. more and more difficult: almost seven out of ten employers in the world are in difficulty to find workers for specific positions, peaking in 15 years.

The data suggests that Canadian employers need to consider more personalized and flexible workplace health insurance plans that provide more preventative health services and provide more choices and ways to stay healthy. One way to gain more flexibility is virtual healthcare and telemedicine, which can help attract and retain top talent.

“The survey was designed to better understand the current and evolving needs of the Canadian workforce in the midst of a global pandemic with respect to their health needs and we found that between 33 and 59 per One hundred percent of respondents said the health and wellness supports offered by their employers do not reflect their current needs, ”said Lauren Florko, senior research associate at The Conference Board of Canada. “Additionally, the same number of respondents said they may in fact seek new employment opportunities in pursuit of improved or more holistic health and wellness support plans. “

Main conclusions:

  • Forty percent of respondents said they use virtual health care for physical or mental health services, indicating that virtual health care is essential for Canadians and organizations to thrive as we move into a more digital age.
  • Among the employees surveyed with a personal health account (CDS), 42 percent spend or would spend funds to supplement basic dental and vision care and prescription drugs rather than paramedical services such as mental health consultations.
  • Top five health benefits reported as the most important according to respondents are: basic dental services 81.9 percent, eye exams 81.8 percent, glasses / contacts 80.4 percent, and pension and retirement savings plans 73 percent.
  • Flexible working and teleworking appear to have gained in importance as an ancillary benefit, with most respondents rating them as essential (65 percent and 72 percent, respectively). As expected, as more organizations facilitate this way of working due to the COVID-19 pandemic, employees are recognizing the broader benefit for their overall quality of life.

In today’s competitive and changing labor market, organizations need to offer more than simple competitive salaries to recruit, attract and retain employees. Benefits are the second most important factor when employees consider different job offers, beyond salary and health benefits, they carry more weight than before – most employees believe this is a basic right. In reality, many employees (60-77 percent) said they would leave their current organization for an organization that offered them better support for their well-being (even with a lower salary).

“As the corporate world evolves and adapts to the post-pandemic period, employers must remain firmly focused on supporting their employees, especially with regards to their overall health and well-being” said Sonya Lockyer, vice president, TELUS Health. “Personalized health care options need to be more accessible for employees, allowing them to take the lead in proactively managing their physical and mental health. Virtual care and timely mental health interventions will empower employees with more choice, more control, and more ways to stay healthy. “

RecommendationsEmployees see all health benefits as a gesture of how an employer will treat them. This suggests that it is essential for employers to tailor health and wellness programs, not only to attract employees, but also to retain and keep them productive. By maximizing the value of their health and wellness supports, employers can reduce absenteeism, increase engagement and productivity, and foster a culture of wellness embraced by a new generation of employees.

To better meet the needs reported by employees, recommendations for Canadian employers include:

  1. Provide health benefits to all employees, including part-time workers;
  2. Considering the demographics of a company’s unique workforce, such as age, employee level, marital status, gender, etc. ;
  3. Increase communications to ensure that all employees are aware of all aspects of their health benefits program, especially mental health offerings;
  4. Communicate regularly with employees about benefit plans, including whether virtual health services are covered, how to access them, and the benefits of using these services to improve employee health and well-being (e.g. example, less commuting, a better work-life balance, asking for access to resources and support); and
  5. Enable employees to prioritize their mental and physical health needs by providing flexible work arrangements, including working from home, and access to high quality, preventive and compassionate health care.

To read all the results, visit the link to Seeking Support: The Future of Employee Health here.

Methodology of the survey: The Future of Healthcare report summarizes the results of the Conference Board of Canada and the TELUS Health employee advantages investigation. The data was collected in September 2021. A total of 1,502 people employed in Canadian organizations participated.

About TELUS HealthTELUS Health is a leader in digital health technology, offering virtual care, home health monitoring, electronic medical and health records, benefits and pharmacy management, as well as healthcare services. personal emergency response. By leveraging the power of technology to deliver connected solutions and services, TELUS Healthcare is improving access to care and revolutionizing the flow of information while facilitating collaboration, efficiency and productivity for physicians, physicians, and healthcare professionals. pharmacists, health authorities, allied health professionals, insurers, employers, and citizens, to advance its vision of transforming health care and empowering people to live healthier lives.

Through TELUS Healthcare Centers, teams of renowned and passionate healthcare professionals deliver the best patient-centered care to thousands of Canadian employers, professionals and families in next-generation medical clinics located across the country.

For more information, please visit:

About the Conference Board of CanadaThe Conference Board of Canada is the country’s leading independent research organization. Our mission is to empower and inspire leaders to build a stronger future for all Canadians through our reliable research and our unprecedented relationships. Follow the Conference Board of Canada on Twitter @ConfBoardofCda.

For more information or to arrange an interview, please contact:

Jill Yetman TELUS Public

Conference Board of Canadamedia@conferenceboard.ca613-526-3090 ext 224

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Source: The Conference Board of Canada

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