Health benefits

County partners with Eastpointe to administer public health benefits | New

Warren County chose Eastpointe to manage publicly funded services for county residents with mental health needs, substance use disorders, and intellectual or developmental disabilities.

The county realigns with Eastpointe after a verification process. Eastpointe will begin serving Warren County on December 1.

The transition from Warren’s current supplier, Cardinal Innovations, is underway. Eastpointe, Cardinal, the North Carolina Department of Health and Human Services, and Warren County leaders are working together to create a seamless transition that ensures continuity of member services.

Eastpointe and Warren County will be holding a member and community listening session from 5 p.m. to 7 p.m. on November 10 to introduce Eastpointe to the community and answer questions from residents. The meeting will be held at the Warren County Armory Civic Center, 501 US 158 business East, Warrenton, and will be broadcast live. For more information and to register for an online session, visit

CEO Sarah Stroud believes Eastpointe is uniquely positioned to meet the needs of Warren County. “Our team has served rural eastern North Carolina for decades. We have a unique perspective and a deep understanding of the challenges faced by residents of Warren.

She described how Eastpoint will begin its work to serve Warren County: “We will start by partnering with providers in the county to create a member-driven experience and invest the resources necessary to provide high quality care. “

Tare Davis, chairman of the Warren County Commissioners Council, said “the county is delighted to partner with Eastpointe. The needs of our citizens must come first. We know this is the foundation of their approach. Their experience in delivering innovative services to rural communities and working with local governments makes them the best partner for the future of Warren County.

Eastpointe will continue to serve Warren County after July 1, 2022, as a tailored behavioral health and developmental disability plan in the state’s new Medicaid managed care system. The tailored plans will manage physical and mental health benefits, pharmacy services, and long-term services and supports for people with acute behavioral health issues.