Nearly one in five adults in the United States is affected by a mental health problem. Of these, more than half receive no treatment, and those who seek it may find it difficult to find timely help. With Spring Health benefits, the average time to get an appointment with a behavioral health specialist is less than two business days, Guardian said. The national average is 25 days.
“Mental health is a top concern for employees and businesses, and the need to support employee wellbeing has become even more pronounced during the pandemic,” said Chris Smith, benefits manager at Guardian Life. “This new benefits package is designed to remove the barriers to care that people often encounter when seeking help for their mental and emotional well-being, and it gives companies the ability to better support employees. and their loved ones, which can help improve employee retention and productivity.”
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Spring Health offers resources to address a range of issues including anxiety, depression, stress, burnout, sleep issues, relationship difficulties, eating disorders, and substance abuse disorders . Care plans include in-person and virtual appointments with licensed healthcare providers, digital cognitive behavioral therapy, coaching, mindfulness exercises and more.
Guardian is also integrating Spring Health into its claims processes, starting with short-term disability claims. Guardian members with Spring Health and short-term disability benefits will be able to receive claims-specific outreach to connect them with mental health resources.
“We are thrilled to partner with Guardian to extend the reach of Spring Health so that employees and their family members receive the right care at the right time,” said April Koh, CEO of Spring Health. “Through Spring Health’s approach to precision mental health care and the delivery of personalized, compassionate care, we achieve better outcomes so people feel better, faster.”