KindHealth, launched in 2015 by a team of tech entrepreneurs and health insurance experts, is a health insurance marketplace that uses AI to assess customer needs and match them with plans that fit. their medical needs and personal budgets.
“Innovation is what we do,” said
Reports from Deloitte and IBM point to what KindHealth offers as the future of health insurance.
“In search of personalized coverage, customers invite insurers to respond with a new generation of insurance centered on connecting with customers,” wrote IBM’s industry consultants. “On-demand insurance lends itself to customization and convenience, with customers purchasing coverage online when and where they want it.”
Deloitte’s survey of insurance executives identified flexible and personalized insurance plans as the second most important factor in attracting new customers. He also found strong digital platforms and bespoke products as two of the three most important factors in building customer loyalty.
KindHealth embodies this new and improved way of providing health care plans. When choosing to enroll in benefits, customers can shop on the modern, all-digital platform, without needing to speak to agents. KindHealth offers health insurance as well as ancillary products such as dental, vision, accident and gap insurance.
Before signing up, customers can compare and contrast plans within the platform to find the right plan that best suits their needs. Quotes are available and the online registration process sends the request directly to the carrier on behalf of the consumer, ensuring the consumer stays on the KindHealth digital experience. User data remains anonymous and cannot be used, stored or sold to other providers.
“Providing this modern platform and user experience shows how KindHealth has evolved as a modern brand, but it also shows how the healthcare industry can evolve,” Pomales said. “A health insurance market using data analytics can support efficiency and equity in healthcare, as it identifies problems and solutions, predicts future actions, and helps providers allocate limited resources .”
To learn more about how KindHealth innovation is the future of healthcare plans, visit kindhealth.co
KindHealth is an insurance discovery platform launched in 2015 and based in
Figure 1: KindHealth
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Source: Kind Health