Health benefits

LifeWorks launches Mental Health Benefits Connect

Unparalleled New Service Helps Employees Access Additional Mental Health Support That Maximizes Benefits

TORONTO, November 18, 2021– (COMMERCIAL THREAD) – LifeWorks, a global leader in digital and in-person wellness solutions, today announced the launch of Mental Health Benefits Connect. As Canadians continue to struggle with their mental health, more organizations recognize the need to provide options for their employees to access ongoing and consistent wellness support. Mental Health Benefits Connect is a program that ensures ongoing access to ongoing, specialized, high-quality clinical services that go beyond the support millions of Canadians rely on through their Employee and Family Assistance Program. (PAEF).

The main features include:

  • Confidential access to qualified and trusted therapists offering services in person, through video counseling, over the phone and digitally through AbilitiCBT;

  • Shorter wait times than seeking support from independent community providers;

  • Ability to continue ongoing therapy sessions with the same therapist used in the PAEF sessions, ensuring consistency of care through a reliable source; and

  • Ensuring the optimal clinical approach for each individual, including cognitive behavioral therapy (CBT) and other forms of therapy.

Mental Health Benefits Connect is available to employees with access to LifeWorks EFAP through their organization.

Comments from President and CEO Stephen Liptrap

“As more and more people seek mental health support, we are seeing confusion about where to turn for help, as well as concern about who is offering mental health support. high quality in the community. At the same time, we know that organizations want to provide the best support to their employees, now more than ever. Through Mental Health Benefits Connect, we remove barriers to accessing care by providing a seamless link between EFAP and appropriate ongoing therapy through benefit plans. We see this as making it easier to access the type and level of support needed, which is critical to the health, productivity, quality and lives of employees. “

About LifeWorks

LifeWorks is a global leader in providing digital and in-person solutions that support the total well-being of individuals. We provide a personalized continuum of care that helps our clients improve the lives of their employees and, in so doing, improve their businesses.


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